Terms and Conditions
Effective Date: 17/08/2025
1. About Imperial Houses Real Estate
Imperial Houses Real Estate (“we,” “us,” “our,” or “the Company”) is a real estate agency based in Tbilisi, Georgia, specializing in property sales, rentals, and property management services. By accessing our website or using our services, you agree to be bound by these Terms and Conditions.
2. Services Provided
2.1 Core Services
- Property sales and purchase assistance
- Rental property services and management
- Property management and maintenance coordination
- Property valuations and market analysis
- Financing assistance and mortgage consultation
- Travel booking services including flights and accommodation arrangements
2.2 Commission Structure
Commission rates vary depending on property type, value, and specific arrangements. We may also receive compensation from third-party service providers for travel bookings and related services arranged on behalf of clients. All commission terms will be clearly outlined in individual service agreements prior to engagement.
3. Client Obligations and Deposits
3.1 Deposits and Payments
- Deposit amounts and payment terms vary based on property type and transaction value
- All financial obligations will be specified in individual property agreements
- Payment methods and processing will be communicated during transaction setup
3.2 Cancellation and Refunds
Deposit refunds are considered on a case-by-case basis for clients who make carefully considered cancellation decisions. Refund eligibility is not universal and depends on specific circumstances, timing, and contractual obligations.
4. Property Information and Disclaimers
4.1 Property Accuracy
While we strive to provide accurate and up-to-date property information, Imperial Houses Real Estate is not liable for any inaccuracies, errors, or omissions in property descriptions, pricing, or specifications. We will make reasonable efforts to correct any identified mistakes promptly.
4.2 Property Valuations
Property valuations and market estimates are provided as professional opinions based on current market conditions and are not guarantees of actual market value or future performance.
4.3 Property Condition
Clients are advised to conduct independent inspections and due diligence. We do not warrant property conditions unless explicitly stated in writing.
5. Website Use and Data Collection
5.1 Data Collection
We collect personal information including but not limited to names, email addresses, phone numbers, and property preferences through our website forms and direct communications.
5.2 Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and provide personalized services.
5.3 Marketing Communications
By providing your contact information, you consent to receiving property updates, market insights, and promotional materials via email and other communication channels.
5.4 Information Sharing
Client information may be shared with authorized partners including financial institutions, legal professionals, property developers, travel service providers, and other industry professionals necessary to facilitate transactions and provide comprehensive services.
6. Service Differentiation
6.1 International Clients
Terms and conditions may vary for international clients based on specific requirements, legal considerations, and service complexity. Additional terms will be communicated as applicable.
6.2 Local Clients
Standard terms apply to local Georgian residents with adjustments based on individual transaction requirements.
7. Limitation of Liability
7.1 Service Limitations
Imperial Houses Real Estate provides intermediary services and is not responsible for:
- Third-party actions or decisions
- Market fluctuations affecting property values
- External factors impacting property transactions
- Client investment decisions or outcomes
- Travel service disruptions, cancellations, or changes by airlines, hotels, or booking platforms
7.2 Maximum Liability
Our total liability for any claims arising from our services shall not exceed the commission or fees paid to us for the specific transaction in question.
8. Intellectual Property
All content, logos, trademarks, and materials on our website and marketing materials are the property of Imperial Houses Real Estate and are protected by applicable intellectual property laws.
9. Privacy and Confidentiality
We are committed to protecting client privacy and maintaining confidentiality of all personal and transaction information in accordance with Georgian privacy laws and industry standards.
10. Governing Law
These Terms and Conditions are governed by the laws of Georgia. Any disputes shall be resolved through Georgian courts or alternative dispute resolution mechanisms.
11. Modifications
Imperial Houses Real Estate reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.
12. Contact Information
For questions about these Terms and Conditions or our services, please contact:
Imperial Houses Real Estate
Address: Giorgi Akhvlediani St. 23, Tbilisi, Georgia
Phone: (+995) 550 055 510
Email: info@imperialhouses.co
Website: imperialhouses.co
13. Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions shall continue in full force and effect.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.